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Frequently asked questions
What time are check-in and check-out?
Check-in is from 3:00 pm and check-out is until 12:00 noon. If you need to arrive earlier or leave later, write to us and we'll arrange it, subject to availability.
Is the hotel pet-friendly?
Yes, in select suites, with advance notice. A cleaning fee applies per stay.
How do I get here from the airport?
José María Córdova Airport is 45 minutes away by taxi or private transfer. We can arrange your transfer when you book.
Can I visit the gallery without staying at the hotel?
Yes. The shared spaces and the gallery are open to the public Tuesday through Sunday; guided tours can be booked at the front desk.